When you have to stop everything for a small repair, you’re losing money. It’s that simple.

Every minute your SENNEBOGEN equipment is out of service affects your business. Waiting on a technician to come fix the issue only adds time to the clock. Plus, having to pay that worker to do the job subtracts money from your wallet. 

That’s why it’s important to make service, maintenance, and repairs easy—and fast. Why not turn your downtime into uptime by proactively organizing all the required parts and tools for specific tasks?

SENNEBOGEN’S UPtime kits allow you to streamline the repair process. In this article, we’ll introduce you to a variety of kits as well as their components, value, and potential impact on your business.

Customer service isn’t what it used to be.

Many businesses just want to boast about their product or service and tell you why you should buy it. While the SENNEBOGEN team is proud of our robust line of material handlers, we’re busy doing something else.

We’re listening.

At SENNEBOGEN, we want to keep your machine fully operational as long as possible by providing fast and efficient customer service. Our first-class quality team will do whatever it takes to decrease your downtime, so you can make more money.

SENNEBOGEN works with customers to deliver a lifetime of productivity—before and after the sale. Here are the different types of customer service we offer to help you through each stage of your journey with our tree-handling machines.

You invested in SENNEBOGEN because you wanted a machine that was safe, efficient, and simple. A little bit of support never hurt anyone, either. 

We’ve got your back. In fact, our dependability goes way beyond your initial purchase. 

We want you to learn everything there is to know about your SENNEBOGEN machine. That’s why we made our Operator Familiarization Training available to all of our customers—for free.

Discover more about the SENNEBOGEN Training Center, who is eligible to enroll in these courses, and what you could learn.

If you're not local to our North Carolina facility, you can still get your crew trained on your new machine with our Operator Familiarization Training, conducted by SENNEBOGEN Tree Care Specialist Cameron Kuklick.

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Most tree service workers are skilled at the traditional method of tree climbing to trim branches and dismantle trunks section-by-section. But, this occupation didn't become one of the most dangerous in the country due to lack of skilled tree cutters.

Discover what the very first American operator of the SENNEBOGEN 718 has to say about the machine's impressive performance during storm cleanup operations.

"Because of the speed, because of the effortless work that it takes - It's a game changer!"

The SENNEBOGEN 718 is purpose-built to do one job - to safely cut and remove trees faster, more efficiently, and with one operator. The arbor industry employs workers to perform some of the most dangerous job duties in the country. Giant trees fall, heavy limbs cause major destruction, and injuries are common. Rob spoke about the increased safety the 718 brings to an industry that features long hours of physical work.

An important aspect of operating a tree service is making decisions regarding what types of equipment will give you faster production, a safer operation, and will minimize potential damage to the surrounding environment or property.

Different types of jobs require different tools that best fit those jobs.  Thus, tree services often have an array of equipment they utilize in different situations for maximum efficiency, safety, and speed.

The first hydraulic excavator was originally developed for the construction of the hull docks in 1882. Over the last century it has become the Swiss army knife of construction, demolition, mining and forestry jobs, just to name a few. While not initially intended for tree removal, innovative tree care experts have adapted the excavator for use in forestry and tree service operations.

We'll take a look at how excavators have been fitted with thumb attachments, tree shears, circular saws, and mulcher/mowers to adapt them for cutting trees, shredding limbs or mowing dense undergrowth, and we'll compare that to the efficiency of a SENNEBOGEN 718 tree handler.

SENNEBOGEN is on a mission to take the tree care industry to new heights! We talk to tree care industry experts - real operators and arborists - and learn their challenges and daily struggles. With that feedback, we purpose-build our machines to be the solution to those challenges. The SENNEBOGEN 718 truly is a game changer!

While we don't claim to replace every piece of equipment in your tree care removal arsenal, we're proud to say there are many jobs that the SENNEBOGEN 718 is simply better suited for than some of the equipment of yesteryear.

Cranes are popular for tree removal due to their ability to reach great heights. Reach is great, but it's not everything.  Time on the job site with prep work and clean up, plus the work a SENNEBOGEN can do AFTER cutdown, make it better suited for tree removal than a crane. (Yes, it's even better for really tall trees!) 

Population growth and the expansion of urban, rural and residential living has always led to a greater need to manage vegetation - especially large trees. Tree service professionals are committed to protecting life, limb, and personal and public property.

RELATED: The Camaraderie and Community of the Tree Care Industry